Application
• Enrolment is based on first-come-first-served basis and will be closed when the class is full.
• Courses will commence only if there is minimum number of participants.
• Confirmation letter will be sent (via email/sms) ONLY when the class is confirmed.
• All application can be done at any of our Office at 149 Rochor Road #05-11 Fu Lu Shou Complex Singapore 188945.
• All application MUST be accompanied with a duly completed application form and non-refundable registration fees.
• J L Institution Pte Ltd reserves the right to cancel, postpone or make necessary changes (e.g. trainer, contents, commencement date, etc) to the courses.

Payment
• All payments are to be made in SINGAPORE DOLLARS (SGD).
• Cash/Cheque Payment should be deposited to J L Institution Pte Ltd Account.
• Full fee to be made on the day of the commencement of course.

Cancellation / Postponement
• J L Institution Pte Ltd reserves the right to cancel, change Course dates, time, fees and trainers that can occur due to unforeseen circumstances. In the event of Course cancellation / postponement by J L Institution Pte Ltd, only Course fees will be refunded.
• For postponement / transfer / replacement/ withdrawal of Course(s), a written notice to [email protected] must be submitted and received by J L Institution Pte Ltd at least two (2) weeks before Course commencement.
• Postponement of course can only be made once. Any course fee paid will not be refunded if participant fail to attend the deferred date.

Balance Payment and Deposit Amount
• J L Institution allow the students to change courses within the school if they have change the mind after registration but before course start date.

Refund Policy

Refund for Withdrawal for Cause:
• J L Institution Pte Ltd shall immediately reimburse the student within 7 days after receiving the Students notice of withdrawal

Refund for Withdrawal Without Cause:
• Where the student withdraws from the Course without cause J L Institution Pte Ltd shall after receiving the Student’s written notice of withdrawal will refund to the students the following sums (less any bank administrative charges properly paid):
% of refund - If Students’ written notice of withdrawal is received
70% - Before, but not more than 30 days before the Course Commencement Date
50% - After, but not more than 7 days after the Course Commencement Date
25% - More than 7 days after the Course Commencement Date
0% - More than 14 days after the Course Commencement Date

Grievances and Feedback Process
• Grievances and feedback forms are available for students and can be submitted to the Principal or email at [email protected]

Student Confidentiality Policy & Security
• All Students’ particulars obtained are solely for the purposes of completing the course submission. We will seek consent from Students should their particulars be used for purposes other than internal marketing and billing purposes.

Student Declaration
• I authorized J L Institution Pte Ltd to inquire for the authenticity of the information and documents that I have submitted used for evaluating my enrolment.
• I have undergone a pre-course counseling. I have understood and will abide the J L Institution Pte Ltd policies and regulations.
• I hereby declare that I have not applied for any form of government course fee subsidy for this particular training course.
• I hereby declare that the information provided on this application is correct and best of my knowledge.