Student Affairs
Payment – Company
- Cheque payment should be crossed and made payable to J L Institution Pte Ltd.
- Cheque to be mailed to 149 Rochor Road, Fu Lu Shou Complex #05-11, Singapore 188425.
- Please include your invoice number and course title.
- Payment by cash is to be made over at J L Institution Pte Ltd, 149 Rochor Road, Fu Lu Shou Complex #05-11, Singapore 188425.
- Please make payment within 30 days. There will be a 1.5% interest charge per month on late payment.
- If you have any questions concerning the invoice, contact us at 6255 1798 or [email protected]
Payment – Individual
- Minimum payment of 20% to be make on the day of registration.
- Full fee to be made one week before course commencement date.
Cancellation / Postponement
- J L Institution Pte Ltd reserves the right to cancel, change Course dates, time, fees and trainers that can occur due to unforeseen circumstances. In the event of Course cancellation / postponement by J L Institution Pte Ltd, only Course fees will be refunded.
- For company that sent replacement for the program, a written notice, together with the full particulars of the new participant, must be submitted and received by J L Institution Pte Ltd two (2) weeks before Course commencement. – this is only applicable if the program has not started.
- For postponement / transfer / replacement/ withdrawal of Course(s), a written notice to [email protected] must be submitted and received by J L Institution Pte Ltd at Least two (2) weeks before Course commencement.
- Postponement of course can only be made once. Any course fee paid will not be refunded if participant fail to attend the deferred date.
Refund Policy
Refund for Withdrawal with Cause:
J L Institution Pte Ltd shall immediately reimburse the student the course fee of untaken classes within 7 days after receiving the Students notice of withdrawal.
Refund for Withdrawal Without Cause
- Registration fee will not be refunded.
- For withdrawals from enrolled Course, J L Institution Pte Ltd shall, after receiving the Student’s written notice of withdrawal, refund the following sums (less any non-refundable fees charged by third parties, e.g. bank administrative charges, Exam Fees):
| % of refund | If Students’ written notice of withdrawal is received |
| 100% | More than 30 days before the Course Commencement Date |
| 70% | Before, but not more than 30 days before the Course Commencement Date |
| 50% | Before, but not more than 7 days before the Course Commencement Date |
| 0% | After the Course Commencement Date |
Grievances and Feedback Process
Grievances and feedback forms are available for students and can be submitted to the Principal or email at [email protected]
