Application

• Enrolment is based on first-come-first-served basis and will be closed when the class is full.
• Courses will commence only if there is minimum number of participants.
• Confirmation letter will be sent (via email/sms) ONLY when the class is confirmed.
• All application can be done at any of our Office at 149 Rochor Road #05-11 Fu Lu Shou Complex Singapore 188425.
• All application MUST be accompanied with a duly completed application form and non-refundable registration fees.
• J L Institution Pte Ltd reserves the right to cancel, postpone or make necessary changes (e.g. trainer, contents, commencement date, etc) to the courses.

 

Payment

• All payments are to be made in SINGAPORE DOLLARS (SGD).
• Cheque Payment should be deposited to J L Institution Pte Ltd Account.
• Full fee to be made on the day of the commencement of course.

 

Cancellation / Postponement

• J L Institution Pte Ltd reserves the right to cancel, change Course dates, time, fees and trainers that can occur due to unforeseen circumstances. In the event of Course cancellation / postponement by J L Institution Pte Ltd, only Course fees will be refunded.
  • For postponement / transfer / replacement/ withdrawal of Course(s), a written notice to [email protected] must be submitted and received by J L Institution Pte Ltd at least two (2) weeks before Course commencement.
  • Postponement of course can only be made Any course fee paid will not be refunded if participant fail to attend the deferred date.

 

Balance Payment and Deposit Amount

• J L Institution allow the students to change courses within the school if they have change the mind after registration but before course start date.

 

Refund Policy

 

Refund for Withdrawal for Cause:

• J L Institution Pte Ltd shall immediately reimburse the student within 7 days after receiving the Students notice of withdrawal

 

Refund for Withdrawal Without Cause:

• Where the student withdraws from the Course without cause J L Institution Pte Ltd shall after receiving the Student’s written notice of withdrawal will refund to the students the following sums (less any bank administrative charges properly paid):

% of refund  – If Students’ written notice of withdrawal is received

70% – Before, but not more than 30 days before the Course Commencement Date

50% – After, but not more than 7 days after the Course Commencement Date

25% – More than 7 days after the Course Commencement Date

0% – More than 14 days after the Course Commencement Date

Grievances and Feedback Process

• Grievances and feedback forms are available for students and can be submitted to the Principal or email at [email protected]