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Dr. Carol Loi, a registered nurse and genetic counsellor, leverages her extensive expertise to advance the fields of genetic counselling and nursing. With a profound commitment to offering compassionate care and psychosocial support, she specialises in guiding individuals through the challenging journey of cancer treatment and recovery. She is dedicated to enhancing the quality of life and promoting well-being for individuals of all ages. Her impactful contributions extend to organising support groups and educational programs aimed at raising awareness about crucial health issues among the general public.

Dr. Carol Loi remarkable accomplishments have earned her accolades, including the Service Quality Heart Award Winner from Singapore General Hospital, the Singapore Health Quality Service Award (Silver), the 10-Year Long Service Volunteer Award, the Health Manpower Development Plan (HMDP) Award, and the National HealthTech Challenge ‘Beat Anxiety’ Award from the National Health IT Summit 2018. Driven by a deep passion for humanitarian service, Carol’s volunteer work has allowed her to forge connections with diverse communities and make a meaningful impact.

Certified Trainer (ACTA)
PhD in Nursing, National University of Singapore
Graduate Diploma in Genetic Counselling, University of Melbourne, Australia
Master of Science in Health Care Management, University of Wales, UK
WSQ Diploma in Design and Development of Learning for Performance (DDDLP)
WSQ Facilitate Workplace Learning – Workplace Learning Delivery (ACLP M4 / TSC 4)
WSQ Advanced Certificate in Training and Assessment (ACTA) certified trainer
WSQ Data Protection Management – 4, Singapore Management University
Basic Cardiac Life Support + AED instructor, Singapore General Hospital, Singapore Red Cross
Basic First Aid + AED Instructor, Singapore Red Cross
Valid Certificate (Registered Nurse) with Singapore Nursing Board
Psychological First Aid, Singapore Red Cross
Advanced Psychological First Aid, Singapore Red Cross
Community-based Psychosocial Support, Singapore Red Cross
Advance Care Planning (ACP) Facilitator (General)
Advance Care Planning (ACP) Facilitator for Preferred Plan of Care (PPC)
Motivational Interviewing Course (Basic & Intermediate) 14-16 Aug 2017
Overseas Disaster Deployment Training (ODDT)
Emergency Water, Sanitation and Hygiene Promotion (eWASH) Training
FY19 Hand Hygiene – competency completed on 6 Feb 2020
Infection Control Refresher Module 2019

Volunteer Commendation Award, Singapore Red Cross Awards Ceremony 2021
Hero Award, Singapore Health Quality Service Awards 2021
National HealthTech Challenge ‘Beat Anxiety’ Award, National Health IT Summit 2018
National HealthTech Challenge ‘Cancer Risk Predictor’ Award, National Health IT Summit 2018
20-Year Long Service Award, Singapore General Hospital 2017
Service Quality Heart Award Winner, Singapore General Hospital 2013
SingHealth HMDP Award 2011
Singapore Health Quality Service Award (Silver) 2011
Scholarship for PhD Programme, Singapore General Hospital 2010
10-Year Long Service Volunteer Award, Singapore General Hospital 2007
Talent Development Fund Sponsorship for Graduate Diploma in Genetic Counselling, Singapore General Hospital 2006