Our student administration team ensures a smooth and transparent process from registration to certification. Whether you need help with course enrolment, attendance, assessments, or WSQ certification matters, we’re here to guide you every step of the way — so you can focus fully on your hands-on learning experience.
Application
- Enrolment is based on first-come-first-served basis and will be closed when the class is full.
- Courses will commence only if there is minimum number of participants.
- Confirmation letter will be sent (via email)
- All application can be done at any of our Office at 149 Rochor Road #05-02 Fu Lu Shou Complex Singapore 188425.
- All application MUST be accompanied with a duly completed application form and non-refundable registration fees.
- J L Institution Pte Ltd reserves the right to cancel, postpone or make necessary changes (e.g. trainer, contents, commencement date, etc) to the courses.
Payment
- All payments are to be made in SINGAPORE DOLLARS (SGD).
- Paynow / Bank Transfer Payment should be deposited to J L Institution Pte Ltd UEN 201428614H .
- Full fee to be made at the latest on the day of the commencement of course.
Cancellation / Postponement
- J L Institution Pte Ltd reserves the right to cancel, change Course dates, time, fees and trainers that can occur due to unforeseen circumstances. In the event of Course cancellation / postponement by J L Institution Pte Ltd, only Course fees will be refunded.
- For postponement / transfer / replacement/ withdrawal of Course(s), a written notice to [email protected] must be submitted and received by J L Institution Pte Ltd at least two (2) weeks before Course commencement.
- Postponement of course can only be made Any course fee paid will not be refunded if participant fail to attend the deferred date.
Balance Payment and Deposit Amount
- J L Institution allow the students to change courses within the school if they have change the mind after registration but before course start date.
Refund Policy
- Kindly note the refund policy indicated below. There shall be no refund if written notice of withdrawal is received less than 3 days before course commencement date or on or after course commencement date.
| Percentage % | If learner’s written notice of withdrawal is received |
|---|---|
| 100% | 30 days before the Course Commencement Date |
| 50% | 14 days before the Course Commencement Date |
| 25% | 3 days before the Course Commencement Date |
| 0% | Less than 3 days before the Course Commencement Date |
Grievances and Feedback Process
- Grievances and feedback forms are available for students and can be submitted to the Principal or email at [email protected]
