School of Business · TGS-2026065757
Business Productivity & Innovation with Microsoft Copilot and Copilot Studio
Turn Microsoft Copilot Into A Practical Work System
Turn Microsoft Copilot into a practical work system — not just another chat tool — with decision-ready dashboards, reports, faster information retrieval and a useful AI agent.
- Duration: 2 days
Who this course is for
- Teams already using Microsoft 365
- Managers who want faster reporting and analysis
- Operations and admin staff who own repeatable workflows
What you will learn
- Build a decision-ready dashboard — use advanced prompts and Excel agent mode to analyse Excel or PDF data, identify patterns and visualise insights
- Create reports and presentations from Word, PDF, handwritten notes and Excel inputs, including data visuals and translations
- Find information faster — summarise long email threads, compare documents and retrieve information across Outlook, SharePoint and OneDrive
- Build a useful AI agent in Copilot Studio — a simple onboarding, knowledge-retrieval or task-support agent that redesigns a repeatable workflow
Course overview
Teams are working hard, but inefficient workflows drain their capacity: much of the workforce lacks the time or energy to do its work, burnout is common, and staff bringing their own AI tools creates control and data risks.
This two-day programme makes Copilot part of how work gets done, so the productivity gains land in real tasks the moment the team returns to work.
Practical learning
Every module is built around a workplace task the participants already do, from dashboards and reports to a working agent and a more efficient SOP.