School of Business ·
Workplace Cyber Scam Prevention, Response, and AI Verification
One Wrong Click Can Cost More Than Training Your Entire Team
Train your team to detect, verify and respond to phishing, impersonation, invoice fraud and AI-generated scams before money, data or customer trust is lost.
- Duration: 2 days
Who this course is for
- Finance, admin and operations staff who handle payments and requests
- Managers responsible for approvals and escalation
- Anyone who receives external email, calls or invoices
What you will learn
- Spot phishing, impersonation, invoice fraud and AI-generated scams
- Verify suspicious requests using structured AI prompts and independent checks
- Respond through clear SOPs, escalation routes and reporting responsibilities
- Support scam-affected colleagues calmly and guide them to appropriate help
Course overview
Scam and cybercrime cases in Singapore run into the tens of thousands a year, and most losses come from victims being manipulated into transferring funds themselves.
This two-day programme builds anti-scam readiness in four steps — spot, verify, respond, support — so the whole team can prevent the loss, protect the trust and be prepared.
Practical learning
Real scam patterns, verification drills and response procedures are rehearsed so the right action is automatic when a suspicious request arrives.