Constructive Counselling Skills

Practical Counselling & Communication Training — with JL Institution

Develop advanced counselling and communication techniques that help build trust, guide meaningful conversations, and support individuals through personal and professional challenges with confidence and empathy.

Strengthen Your Ability to Support, Guide, and Empower Others

TGS-2022016102

Develop advanced counselling and communication techniques

The Constructive Counselling Skills course is designed for individuals who wish to deepen their counselling abilities and enhance their effectiveness in supporting others. Building upon fundamental communication skills, this course focuses on practical counselling techniques that encourage positive behavioural change, emotional resilience, and productive problem-solving.

Participants will learn how to facilitate constructive conversations, explore concerns with sensitivity, and help individuals identify realistic solutions while maintaining professional boundaries. Through case studies, role-playing exercises, and interactive discussions, learners will develop the confidence to apply counselling skills in workplace, community, healthcare, educational, and caregiving environments.

Badge showing SkillsFuture Credit eligibility and up to 70% government funding for the constructive counselling course
Learning objectives for the constructive counselling course covering empathy, counselling theories, self-awareness and conflict management
Course fee and funding breakdown for the constructive counselling skills programme
Overview of JL Institution's constructive counselling skills course covering the WSQ framework, trainers and target learners

Recognised Certification You Can Build Your Career On

This programme is delivered by JL Institution as part of our commitment to providing practical, industry-relevant training. Upon successful completion, participants will receive a Certificate of Completion recognising their achievement and commitment to professional development. The course supports lifelong learning and equips learners with counselling competencies that can be applied across a wide range of industries and support roles.

Sample WSQ Statement of Attainment certificate
★★★★★
“All the instructors are very knowledgeable and made the course both interesting and engaging. They explained concepts clearly, shared practical examples, and encouraged participation throughout the session. I enjoyed the courses and gained valuable insights on building strong partnerships with families to support young children’s development. Thank you so much for the wonderful learning experience!”
- Zubaidah Samsudin
★★★★★
“The course was very informative and the trainer Ms Geok Lan was very engaging and provided lots of examples to help us better understand the content. Truly enjoyed the course as it is beneficial in a whole extent to enable us to better engage with people and sharing meaningful conversations on a day to day basis. Thank you.”
- Joanne
★★★★★
“Staff and Trainers at JL Institution are very friendly and dedicated. Very cozy and conducive environment. Had a wonderful session with trainer Sharon Tan. Sharon is a very talented and experienced trainer given her profession as a therapist. I have learnt a lot of skills being in her class.”
- Shamma Parvin
★★★★★
“I attended the Support Service to Seniors conducted by Geok Lan. It's really inspiring. It tells me the things behind ageing related health issues and how to help them or get help from the various agency.”
- Felicia
★★★★★
“This is my 6th course and JL Institution as well as their trainers has helped me to learn more and upgrade myself by offering certifications and classes. The trainers especially Mdm Sharon Tan are not only patient but also helpful.”
- Pooja Chinniah Krishnan
★★★★★
“I learnt my past experiences from hear-say n mother-in-law or from books but now that I learned an updated n insightful course on Health, Safety n Nutrition from Ms Sharon Tan of JL Institution.”
- Jasmine Lim
★★★★★
“I recently took the Basic Care for Infants and Young Children course, and I highly recommend it! The combination of theoretical knowledge and hands-on practice was perfect. The instructor was not only knowledgeable but also generous in sharing her experience.”
- Sem Yong
★★★★★
“I attended Support Service to Seniors conducted by Wee Cheng Kim & Carey Loo. Both trainers are knowledgeable, professional & engaging. The knowledge gained and personal experiences shared have certainly benefited myself and my classmates.”
- Woo May
★★★★★
“It’s a good course for learning on the difference between what’s healthy and nutritious for children, how to conduct CPR for young children and knowledge on children’s safety and health.”
- Anna Chew
★★★★★
“We attended the basic counselling course at JL Institution. At first, I thought it was just learning some skills to communicate and counsel others. I was very amazed! It was more than that!”
- Aisha
★★★★★
“I just completed the Service Support for Seniors program conducted by Ms Kimmie Tan and Care Assistance program conducted by Ms Geok Lan. Learning was very interactive and fun.”
- Dominic Tay
★★★★★
“I've been coming here to take the courses and they are beneficial for me. All the lecturers really do their best to give information on the courses that we took.”
- Nurul
★★★★★
“Teacher Sharon Tan from JL Institution is truly a wonderful teacher for Basic Infants and Young Children. I learned so much from her lessons. Her guidance, patience, and knowledge helped me understand how to care for infants and young children better.”
- Christine De La Cruz
★★★★★
“The course content is very practical, the teacher's lectures are very interesting and the explanations are very clear, which gave me a deeper understanding of the course.”
- Yoong Ngee Lee
★★★★★
“Highly recommended! This is my second time attending a course at JL Institution. One of the main reasons I chose to return is because of the trainer, Ms Kimmie. Her teaching style is engaging, practical, and easy to follow.”
- ML
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