Basic Counselling

Build Essential Counselling Skills for Meaningful Human ConnectionsPractical Infant & Child Care Training — with JL Institution

Caring for an infant or young child is one of the most rewarding – and challenging – responsibilities. Whether you are a new parent, grandparent, early childhood educator, or aspiring infant caregiver, this hands-on course equips you with the skills, confidence, and compassion needed to provide quality care.

Provide Basic Counselling and Emotional Support

TGS-2021003232

The Basic Counselling course is designed for individuals who wish to develop fundamental counselling knowledge and practical communication skills to better support others in personal, workplace, healthcare, and community settings. Whether you are a caregiver, healthcare support worker, supervisor, educator, or someone interested in helping others, this course provides a strong foundation in effective counselling practices.

At JL Institution, we believe that compassionate communication and active listening are essential skills in today’s diverse and fast-changing society. Through interactive learning, practical exercises, and real-life scenarios, learners will gain the confidence to engage in supportive conversations while maintaining professionalism and ethical boundaries.

Badge showing SkillsFuture Credit eligibility and up to 70% government funding for the constructive counselling course
Learning objectives for the basic counselling course covering trust building, ethical practice and meaningful emotional support
Course fee and funding breakdown for the basic counselling programme
Overview of JL Institution's basic counselling course covering the WSQ framework, certified trainers and who it suits
Overview of JL Institution's WSQ counselling course showing who it is developed by, based on, and designed for

Recognised Certification You Can Build Your Career On

This course is developed in alignment with national care service standards, this module equips learners with both empathy and professionalism for real-world support roles, its part of the Workforce Skills Qualifications (WSQ) framework and is SkillsFuture Credit-eligible. Upon successful completion, participants will receive a Statement of Attainment (SOA) in Para-Counselling (TGS-2023020066).
Sample WSQ Statement of Attainment certificate
★★★★★
“All the instructors are very knowledgeable and made the course both interesting and engaging. They explained concepts clearly, shared practical examples, and encouraged participation throughout the session. I enjoyed the courses and gained valuable insights on building strong partnerships with families to support young children’s development. Thank you so much for the wonderful learning experience!”
- Zubaidah Samsudin
★★★★★
“The course was very informative and the trainer Ms Geok Lan was very engaging and provided lots of examples to help us better understand the content. Truly enjoyed the course as it is beneficial in a whole extent to enable us to better engage with people and sharing meaningful conversations on a day to day basis. Thank you.”
- Joanne
★★★★★
“Staff and Trainers at JL Institution are very friendly and dedicated. Very cozy and conducive environment. Had a wonderful session with trainer Sharon Tan. Sharon is a very talented and experienced trainer given her profession as a therapist. I have learnt a lot of skills being in her class.”
- Shamma Parvin
★★★★★
“I attended the Support Service to Seniors conducted by Geok Lan. It's really inspiring. It tells me the things behind ageing related health issues and how to help them or get help from the various agency.”
- Felicia
★★★★★
“This is my 6th course and JL Institution as well as their trainers has helped me to learn more and upgrade myself by offering certifications and classes. The trainers especially Mdm Sharon Tan are not only patient but also helpful.”
- Pooja Chinniah Krishnan
★★★★★
“I learnt my past experiences from hear-say n mother-in-law or from books but now that I learned an updated n insightful course on Health, Safety n Nutrition from Ms Sharon Tan of JL Institution.”
- Jasmine Lim
★★★★★
“I recently took the Basic Care for Infants and Young Children course, and I highly recommend it! The combination of theoretical knowledge and hands-on practice was perfect. The instructor was not only knowledgeable but also generous in sharing her experience.”
- Sem Yong
★★★★★
“I attended Support Service to Seniors conducted by Wee Cheng Kim & Carey Loo. Both trainers are knowledgeable, professional & engaging. The knowledge gained and personal experiences shared have certainly benefited myself and my classmates.”
- Woo May
★★★★★
“It’s a good course for learning on the difference between what’s healthy and nutritious for children, how to conduct CPR for young children and knowledge on children’s safety and health.”
- Anna Chew
★★★★★
“We attended the basic counselling course at JL Institution. At first, I thought it was just learning some skills to communicate and counsel others. I was very amazed! It was more than that!”
- Aisha
★★★★★
“I just completed the Service Support for Seniors program conducted by Ms Kimmie Tan and Care Assistance program conducted by Ms Geok Lan. Learning was very interactive and fun.”
- Dominic Tay
★★★★★
“I've been coming here to take the courses and they are beneficial for me. All the lecturers really do their best to give information on the courses that we took.”
- Nurul
★★★★★
“Teacher Sharon Tan from JL Institution is truly a wonderful teacher for Basic Infants and Young Children. I learned so much from her lessons. Her guidance, patience, and knowledge helped me understand how to care for infants and young children better.”
- Christine De La Cruz
★★★★★
“The course content is very practical, the teacher's lectures are very interesting and the explanations are very clear, which gave me a deeper understanding of the course.”
- Yoong Ngee Lee
★★★★★
“Highly recommended! This is my second time attending a course at JL Institution. One of the main reasons I chose to return is because of the trainer, Ms Kimmie. Her teaching style is engaging, practical, and easy to follow.”
- ML
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