Why Take This Course?

As Singapore’s population ages, there is an increasing need for professionals who can care for seniors with respect, patience, and compassion.
Developed by experienced geriatric trainers and healthcare educators, this course combines hands-on skills, communication techniques, and empathy training — all aligned with Singapore’s national care standards. This WSQ-certified course equips you with the practical and emotional skills to support the physical, mental, and social well-being of older adults — whether at home, in a community centre, or a healthcare setting.

“I used to be nervous caring for seniors. After this course, I understand their needs and how to communicate with empathy. It gave me confidence and purpose.”
— Hui Ling, Support Service to Senior (Graduate, 2024)

Who Should Enrol

This course is ideal for:

• Aspiring caregivers, healthcare assistants, or community volunteers

• Mid-career switchers entering the senior care or social service sector

• Family members caring for elderly loved ones at home

• Anyone who wants to learn to support seniors safely, respectfully, and confidently

No prior experience required — this course provides everything you need to begin or grow a rewarding career in eldercare.

What You’ll Learn

Through interactive classroom lessons and hands-on activities, you’ll gain the skills to support seniors in daily living, emotional wellness, and social engagement.

1. Communicate Effectively with Seniors

• Build respectful and trusting relationships

• Practise patience and empathy in communication

• Understand hearing, speech, and cognitive challenges common in ageing

2. Support Seniors’ Daily Living and Independence

• Practical tips for promoting independence, confidence, and respect — empowering seniors to do what they can while receiving the right support whe

• Maintain hygiene and comfort with dignity

3. Understand Seniors’ Physical and Emotional Well-Being

• Identify common physical conditions and signs of distress

• Recognise emotional needs such as loneliness, anxiety, or loss

• Provide empathetic support to enhance mental well-being

• Strategies to prevent caregiver burnout and promote emotional resilience 

• Explore how dementia, depression, and chronic illness impact seniors’ emotions and daily life.

4. Promote Active Ageing and Social Connection

• Encourage participation in social, physical, and mental activities

• Support seniors’ hobbies and community involvement

• Foster a positive mindset and sense of belonging

Meet Your Trainers

Our trainers are experienced professionals in healthcare, gerontology, and social service — passionate about nurturing compassionate caregivers.
You’ll learn through roleplay, discussion, and real-life sharing that makes learning deeply human and practical.

“The trainer helped me see seniors not just as people to care for — but as individuals with stories, dignity, and dreams.”
— Jason T., Mid-Career Switcher (Graduate, 2023)

About J L Institution

J L Institution is a WSQ-approved training provider in Singapore dedicated to developing compassionate, skilled caregivers.
We are TPG-audited Tier 1 (Highest Grade) and trusted by thousands of learners who now serve in early childhood, healthcare, and community care sectors since 2014.

Certification & Accreditation

This course is recognised across the eldercare, community care, and healthcare sectors — helping you start or advance your caregiving career. It is part of the Workforce Skills Qualifications (WSQ) framework and is SkillsFuture Credit-eligible.

Upon successful completion, participants will receive a Statement of Attainment (SOA) in Support Service to Seniors (TGS-2023020068).

Course Information

• 2-days
• 16hr (15hr training, 1 hr assessment)
• 9am – 6pm
• Lesson conducted in our classroom
• Hands on training
• Roleplays simulating home and community care
• Guided reflection and sharing sessions
• Learn self-care and managing emotional fatigue